Royal Hospital for Children for Patients, Carers & Visitors
Please note: The Family Support & Information Service is unable to cancel or rearrange hospital appointments. You can find information about how to cancel or rearrange an appointment here.
Opening Hours: Monday to Friday, 10am to 4pm
Family Support and Information Service
Warning
Who we are
Having a child in hospital as an inpatient or an outpatient can be a worrying time. Having the right information and support at the right time is important. The Family Support and Information Service offer a friendly, comfortable and safe space. Here there is time to ask questions & receive support on any matter that is important to you or your family.
What services do we offer?
We work with a wide range of partners and our experienced team provide support, information and direct referrals to services that include:
- Young Person’s Family Fund and other financial support
- Caring for relatives and friends
- Money advice
- Complaints and concerns about the NHS
- Anxiety, stress and depression
- Stopping smoking
- Alcohol and drugs
- Physical activity
- Weight management
- Pet fostering
- Support groups and services
